Policies & Disclaimers

Policies & Disclaimers

Welcome to Old Earth Acres.

We believe in transparency, integrity, and protecting both your rights and ours. Please read the following information carefully before purchasing, sharing, or engaging with our content or products.

  • We are a small, hands-on farm and apothecary. Every item is handcrafted or thoughtfully selected with great care. Because of the personal nature of our offerings, especially herbal or wellness-related goods, all sales are final and non-refundable unless your item arrives damaged or defective.

    If you receive an item that is broken, spoiled, or incorrect, please email us at oldearthacres@gmail.com within 7 days of delivery with photos, your order number, and a description of the issue.

    We will always do our best to make it right.

  • Some of the links on our website, blog, or social media are affiliate links. This means we may earn a small commission if you choose to purchase through those links—at no additional cost to you.

    Old Earth Acres participates in several affiliate programs, including the Amazon Services LLC Associates Program. We only share items we truly use, love, or believe in.

    These commissions help support our farm and the work we do. Thank you for supporting us in this way.

  • All of our herbal and wellness offerings are for educational, spiritual, and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease.

    Please consult with your healthcare provider before using herbal products, especially if you are pregnant, nursing, taking medications, or have a medical condition.

    Old Earth Acres is not responsible for any reaction to our products. You are solely responsible for how you use the information and goods provided through this site.

  • We currently ship within the U.S. only. Orders are processed within 5–7 business days unless otherwise noted (such as for seasonal baskets or pre-orders).
    You will receive tracking info as soon as your order ships. We are not responsible for lost, stolen, or delayed shipments once they are in the hands of USPS or other carriers.

  • We value your trust. Any information you share with us through orders, subscriptions, or contact forms is used only to fulfill your order, communicate with you, or improve your experience.
    We never sell your personal information. Ever.

Last updated: July 2025

Have a question?

We’re here to help.

If you’ve read through our policies and still have a question about your order, a return, or anything else we’ve mentioned above, feel free to reach out directly.

Use the form below and we’ll get back to you within a few business days.
Thank you for supporting Old Earth Acres—we’re honored to share this space with you.